Contact
Connect With ES Jewelry
Our team is ready to help you source the highest quality stainless steel and titanium necklaces
Send Us a Message
Contact Information
Headquarters:
RM522,Huafeng Xin An Bussiness Blvd.Bao An,Shenzhen, China.518133
Phone:
+86 180 2877 6129
Email:
sales@es-jewels.com
Working Hours:
Monday - Friday: 9:00 AM - 6:00 PM (GMT+8)
Global Sales Offices
United States:
Sales Office: 456 Trade Avenue, New York, NY, USA
Contact: sales-us@es-jewels.com
European Union:
EU Distribution Center: 789 Fashion Street, Milan, Italy
Contact: sales-eu@es-jewels.com
Australia:
Regional Office: 101 Design Road, Sydney, Australia
Contact: sales-au@es-jewels.com
Business Inquiries
Custom Projects:
design@es-jewels.com
Factory Partnerships:
partners@es-jewels.com
Careers & Recruitment:
careers@es-jewels.com
Supply Chain & Logistics:
logistics@es-jewels.com
Frequently Asked Questions
What is your minimum order quantity?
Our standard minimum order quantity is 200 pieces for customized designs. For our existing collection items, MOQ is only 50 pieces. We offer lower MOQs for established partners – contact us to discuss your specific requirements.
How long does custom production take?
Typical production times are 30-45 days from final design approval, depending on complexity. Our network approach allows us to meet rush orders in as little as 15 days for certain designs. Contact us with your timeline for a precise schedule.
What quality assurance processes do you have?
We implement a rigorous 4-step quality control process across all partner factories:
- Raw material inspection
- In-process quality checks
- Pre-shipment AQL inspections
- Random batch testing
We issue detailed quality reports with every shipment.
What payment terms do you offer?
We offer flexible payment options tailored to our clients’ needs:
- 30% deposit, 70% before shipment (most common)
- 100% TT payment for smaller orders
- Letter of Credit (L/C) for orders over $50,000
For repeat customers with good credit history, we offer extended payment terms.
Do you offer OEM/ODM services?
- Complete private label development
- Design customization and enhancement
- Material specification adaptation
- Brand-specific packaging solutions
- Quality control to your specifications
How do you handle shipping and logistics?
We manage the entire logistics process for our clients:
- Consolidation from multiple factories
- Professional packing to prevent damage
- Duties paid (DDP) and duties unpaid (DDU) options
- Shipping via sea, air, or express courier
- Export documentation preparation
- Real-time shipment tracking
We have partnerships with major carriers ensuring competitive rates and reliable delivery.